Should you buy glasses or sunglasses from Diff Eyewear?


DIFF Eyewear is an American company that offers high quality eyewear at affordable prices.

The company creates chic and stylish frames while staying true to the company’s vision – to promote social responsibility through charitable contributions.

DIFF Eyewear uses high quality materials to create eyewear and sunglasses. Modern and trendy frames are imbued with the perfect refined elegance, allowing them to fit perfectly into your wardrobe without taking center stage.

Additionally, DIFF is a socially conscious brand committed to making a positive impact on the world.

DIFF partners with several eye health organizations, including Sightsavers, Eyes on Africa and Restoring Vision, which provide vulnerable populations with glasses, eye exams, surgeries and medication.

In addition, for every pair of sunglasses sold, DIFF donates a pair of reading glasses to someone in need. Since 2015, the company has donated more than 1.5 million pairs of reading glasses to disadvantaged people.

Eyeglass frames

DIFF offers hundreds of self-designed eyewear in styles for men and women. You will not find branded glasses in their selection.

Each pair is cut from a single sheet of acetate to create comfortable and flexible frames.

If you are looking for a more daring and whimsical look, the company also collaborates with famous celebrities and brands to create unique sunglasses and eyewear collections.

For personalized recommendations based on your style, face shape and frame preferences, try the quiz on the DIFF website.

DIFF does not offer a virtual trial or home test option.

Here you can also find blog posts explaining how to take eyeglass measurements and how to measure your pupillary distance (PD).

Spectacle lenses

DIFF offers prescription glasses, reading glasses and sunglasses, as well as non-prescription blue light blocking glasses.

You can equip your frames with standard single vision lenses, which are made from a durable, premium and scratch resistant polymer. These lenses can be enhanced with blue light blocking, photochromatic, extra fine or polarized light blocking functions.

Unfortunately, DIFF does not fill in all prescriptions, only single vision lenses with prescriptions ranging from -10.00 to +5.00 sphere and from -4.00 to + 4.00 cylinder. In addition, the company does not offer progressive, multifocal or bifocal lenses.

Others products

Besides eyewear, DIFF offers eyewear accessories such as handmade pouches, travel cases and toiletry bags.

You can also browse their collections of limited edition hair claws, earrings or sunglasses chains handcrafted by artisans in Tegucigalpa, Honduras.

Most DIFF eyeglass frames, including single vision prescription lenses, cost between $ 98 and $ 105.

Blue light blocking lenses or thinner cost an additional $ 35. You will pay an additional $ 50 for polarized sunglasses and $ 100 for photochromic lenses.

Sometimes DIFF offers a “buy one, get one free” option for certain images. Sometimes this particularity also applies to glasses in liquidation, which can represent big savings.

Does DIFF Eyewear take insurance?

DIFF does not accept vision insurance cards, flexible spending accounts (FSA), or health savings accounts (HSA).

However, you can request a detailed receipt to submit to your insurance company for reimbursement.

In-person purchases

If you prefer in-person shopping, DIFF glasses, sunglasses and blue light glasses are available at boutiques and department stores like Nordstrom, Dillard’s and Kohl’s. If you buy optical glasses from these stores, you will need to equip them with corrective lenses elsewhere.

Even if you plan to buy DIFF frames online, it may still be a good idea to visit a few stores in person first. This way you can try out a few frames to see how they look and feel.

Online order

To order prescription glasses online, you will need to upload an image file of your current valid prescription. It should include the date of service as well as the name, information and signature of your doctor.

If you are already in the DIFF system, you can simply locate your prescription on file.

Deliveries

Non-prescription purchases are processed within 24-48 hours. During this time, it may take up to 21 business days to process prescriptions.

DIFF offers free shipping on orders of $ 115 and over. Unless otherwise requested, orders are shipped using USPS First Class or equivalent. You will receive an email with tracking details once your order has been shipped, and you can expect to receive your order within 4-9 days.

International orders are processed within 24-48 hours and shipped via DHL Global Mail, unless otherwise specified. Depending on your location, expect to receive your order within 2-5 weeks. You are responsible for any duties, taxes or tariffs imposed by your country.

DIFF offers a 14-day exchange policy for prescription eyewear and a 30-day return or exchange policy for non-prescription eyewear. Refunds are subject to a $ 6 return fee.

All glasses come with a one-year warranty covering manufacturing defects. Plus, for $ 15, you can purchase a 2-year protection plan that covers accidental damage.

To initiate an exchange, return or warranty claim, contact DIFF through the contact form on their website.

DIFF glasses have a Poor Trustpilot rating of 2.4 out of 5.

The company is rated B- by the Better Business Bureau (BBB) ​​and is not BBB accredited. On the BBB, DIFF also has a poor customer review score, standing at just 1.6 out of 5.

Customers of these sites complain that it is not possible to speak live to a company representative, that customer service agents do not respond to messages, or that they have received predefined responses that are not correct. neither useful nor relevant.

Additionally, some customers are reporting issues with incorrect prescriptions, delayed shipments, and the overall return and exchange process. A few reviewers even received damaged or incorrect glasses.

Meanwhile, reviews on the official DIFF Eyewear site are mostly positive.

If DIFF Eyewear doesn’t offer what you’re looking for, but still want to support a socially responsible business, check out these alternative brands.

Best Online Retailer with a Charitable Cause: Coastal

Coastal is an online eyewear retailer that offers inexpensive, mid-range and designer eyewear for men, women and children.

The company is committed to improving eye health, access to glasses and eye care for those in need. That’s why Coastal donates a pair of glasses to someone in need with every purchase. To date, they have donated over half a million pairs.

Buy now from Coastal

Best sustainable and socially responsible brand: Genusee

Committed to creating jobs for diverse populations in Flint, Michigan, Genusee is an eco-friendly brand that uses recycled plastic water bottles to create eyeglasses and sunglasses.

Genusee’s iconic frames feature oversized circular lenses that flatter many shapes and facial features.

Buy now from Genusee

Best eco-responsible brand if you prefer to buy in-store: Eco Eyewear

With an eye on the environment, Eco Eyewear creates frames using recycled ocean plastic, recycled metal and bio-based materials like castor beans. In addition, the company plants a tree for each purchase of glasses.

You can buy sunglasses from the Eco Eyewear site, but prescription glasses are only available at optical stores. This is ideal if you prefer to try on glasses in person to find out how they look and feel on your face.

Another benefit of in-person shopping is career guidance from an optical technician. They can help you ensure that the frames will fit your prescription and help you in case you need adjustments or repairs now or in the future.

Buy now from Eco Eyewear

DIFF Eyewear offers high quality eyewear that is relatively inexpensive, especially considering that every purchase supports a charitable cause.

Many DIFF frames are charming and offer a contemporary take on classic shapes. Buy from the clearance section and watch for specials if you want to try DIFF products while minimizing your investment.

It is a good idea to try on a few pairs of DIFF glasses before making your purchase. Find a store in your area that sells its frames and have fun testing out various specs.

The poor ratings of DIFF Eyewear customers on Trustpilot and BBB sites are worth noting. If negative reviews are your concern, there are plenty of other eco-friendly brands to consider.

Interested in trying DIFF glasses? We can help!

To order prescription glasses online, you will need to upload an image file of your current valid prescription.

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